Learn More About our Policy
Free Exchanges and Returns
General Returns & Exchange
Quickly and easily return/exchange your products. We don’t ask many questions.
Here are our guidelines:
- Click here to initiate a return/exchange. Provide us with your email address and the order ID.
- We will take it up from here and you will receive instant communication from us.
- Do return the product(s) to us in the original condition.
- Please keep the tags on and receipts safe. No take-backs without them.
- We’d love it if you could use the Blissclub packaging to return the product. The post card is all yours though.
- You have 14 days to return the product. (some exception may apply)
- We do not offer returns or exchanges on accessories.
- We will refund the full amount during returns. Your source account will be credited within 24 hours from the date of us receiving the returned product (in its original condition)
- For the Buy 2 Get 1 offer, Buy 1 Get 50% on second product, and Bundle Offers have no returns, only exchanges.
- At the moment, we don’t offer exchanges or returns on international orders.
Refunds are quick and easy on all returns. Here are our guidelines:
- We will keep you posted on the status of your refund request once the item is returned to us.
- You will be refunded the full amount within 24 hours to your source account.
- For COD orders, we will send you a link that will help you get your refund credited quickly.
P.S. If you had a less than blissful shopping experience with us, please write to us and tell us why, at firstname.lastname@example.org.