Returns & Exchange
If for any reason, you would want to return or exchange the product, we’d be heartbroken of course :( but here’s all you need to know.
To initiate your returns or exchange go to https://myblissclub.myshopify.com/apps/return_prime to enter your email/phone number and the Order ID.
We will initiate a return/exchange pickup, you can expect further communication via SMS/Email.
- Please send the product(s) back to us in its original condition.
- Keep the receipts and tags on! No take-backs if they’re off.
- Try to use the BlissClub cover to pack the product. You can keep the postcard though ;)
- BTW! You’ve got 10 days to return them.
- However, we do not offer returns/ exchanges on accessories.
- In case of returns, we will refund the complete amount. The amount will reflect in your bank account 5-7 days from the day we receive the returned product in original condition.
In case you’ve cancelled an order or returned a product, we give our BlissQueens the option of a refund. Here’s a few things you'll have to remember:
- Once we receive the item - we’ll send you an email/SMS to let you know of approval/rejection of your refund.
- Once the refund is approved - the amount will be credited and reflected via your original mode of payment within 5-7 days.
- For COD Orders - We will send a link via email and text. Quickly get your amount credited in your account.
P.S. If you had a less than blissful shopping experience with us, please please write to us and tell us why, at firstname.lastname@example.org . We are committed to spreading the bliss.