To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return or exchange?
1. Well firstly, just enter your order number and email address in the fields above and click “Start”
2. Next up! Follow the instructions and select the items you want returned/exchanged
3. Finally - Once your request is approved, we’ll send across a confirmation email with the shipping guidelines. Simple, Isn’t it? :)
If you have any issues with the returns you can write to email@example.com
What items are returnable?
You can return ANY of your items within 10 days, as long as
They’re in the original condition and unwashed
They’re returned In the original packaging. P.S. Keep the postcard :)
Are there any charges for return or exchange?
Absolutely not! Just initiate the request and we will take care of the rest. Isn’t that just bliss-ful!
How soon will I get my refund?
Once we’ve cleared the item for a return/exchange, an email will be sent, letting you know that we have received your returned item; andIf your return has been accepted/rejected.
Once the refund is approved, we will initiate the process and your refund should reflect, via the original method of payment, within 15 working days.